I-Cancel and postpone test

(1) 27 days before the test (including the same day), candidates can log into the Chinese testing service website (www.chinesetest.cn) and enter the Personal Center to make an application for a test postponement under the test records for free. (limited to the test date after the original registered test date, and the test site, test type, and test level cannot be changed. Only one change of test date is accepted for a single registration.).

(2) 27 days (excluding the day) to 10 days (including the day) before the test date, candidates can log into the Chinese testing service website (www.chinesetest.cn) and enter the Personal Center to make an application for a test postponement under the test records. (limited to the test date after the original registration date, the test site, test type, and test level cannot be changed. Only one change of test date is accepted for a single registration.). Candidates need to pay an amount equal to 30% of the test fee for the change.

(3) Within 10 days before the test (excluding the 10th day): No application for postponement will be accepted.

(4) Candidates who register for the test in the Chinese mainland test sites cannot cancel the test or refund the test fee once they pay the fee.

(5) Candidates who suffer from serious illnesses can apply for a postponement or cancellation of the test. Candidates need to contact the registration test center before the test date to apply for a postponement and provide the original medical certificate stating that they cannot attend the test on the day of the test. The registration test center will submit it to CTI for approval before accepting it. No cancellation requests will be accepted after the test date or after the candidate has taken any tests.

(6) Candidates cannot transfer between different test types, levels, and test sites.

* The above regulations are applicable to paper-based tests and internet-based tests (at-center) of HSK, HSK speaking, YCT, BCT, MCT.

II-Admission ticket

(1) The admission ticket is an important proof of admission for candidates to participate in the test. Candidates who do not bring the admission ticket are not allowed to enter the test.

(2) The name, gender, date of birth, and ID number filled in the admission ticket must be consistent with the valid ID used during registration, otherwise the candidates cannot take the test.

(3) After receiving the admission ticket, candidates should carefully check whether all the information on the ticket is accurate; If there is any error in the information on the admission ticket, please contact the test center before the test to make changes.

(4) After the test, candidates need to keep their admission ticket and provide it when receiving the score report; When searching for scores online and applying for additional score reports, admission ticket numbers are also required.

III-Test Date

1.Candidates must bring:

● Admission ticket

● Original and valid personal identification documents with photos and are consistent with the registration information (copies are invalid)

● To participate in the paper-based tests, you must bring 2B pencils (two or more) and erasers.

Other items carried by candidates must be placed at the position designated by the examiner as required and cannot be carried with them.

If a candidate is unable to provide the required documents and admission ticket upon admission, he or she will not be able to participate in the test, and will not be able to transfer, cancel the test, or refund the test fees.

2.Entry time

(1) Candidates should arrive at the test room 30 minutes before the start of the test. Candidates are not allowed to enter or exit the test room until the end of the listening test.

(2) Before the listening test starts, late candidates can enter the test room to take the test; After the listening test starts, late candidates must wait until the listening test ends before entering the test room to participate in the reading test. Any missed time will not be compensated; After the reading test starts, late candidates are not allowed to enter the test room to take the test.

(3) Before the recording of the speaking test begins, late candidates can enter the test room to participate in the test, and any missed time will not be made up; After the recording begins, late candidates are not allowed to enter the test room to participate in the test.

3.Test rules

(1) Candidates must sit in designated seats and have no right to choose a seat.

(2) Candidates must follow the instructions of the examiner, abide by the test rules, and independently complete all tests.

(3) There is no break time during the test process. If a candidate needs to leave midway due to personal reasons, they must obtain the consent of the examiner. Before leaving the test room, they must hand over their admission ticket and ID card to the examiner. After the candidate returns to the test room, the examiner will conduct another identity verification and security check on the candidate. After the verification is completed, the candidate's admission ticket and ID card will be returned, and any missed time will not be made up.

(4) In the speaking test, candidates are not allowed to leave the test room. If they leave, their test results will be invalid, and they cannot transfer, cancel the test or refund their test fees.

(5) If a candidate is absent from the test on the test day due to reasons other than the test organizer, the test fee will not be refunded, and the candidate cannot transfer or cancel the test.

4.Abnormalities and Handling Methods

(1) If a candidate is unable to complete the test normally due to reasons such as damage to the test paper or test equipment, CTI will rearrange the test for free as soon as possible. The test site and test level cannot be changed.

(2) If the test cannot be held normally due to force majeure, such as natural disasters, social unrest, etc., CTI will rearrange the test for candidates as soon as possible or fully refund the test fees. For the above situations, CTI and the test center shall not bear any indirect compensation for losses.

5.Violations and Punishments

(1) If a candidate is caught cheating (whose behavior includes plagiarizing, providing plagiarizing, carrying electronic devices, bringing test-related materials to the test room, passing information to people inside and outside the test room, etc.), his or her test shall be terminated by the examiner and the score shall be canceled.

(2) For a surrogate candidate, the examiner shall terminate the test. The registration candidate’s score shall be canceled and the candidate shall be prohibited from taking the test for two years.

(3) If a candidate distracts others or has adverse effects on others, after one failed warning, the examiner shall terminate his or her test and the score will be canceled.

(4) If a candidate copies, photographs or records the content of the test paper, or attempts to take the test paper or answer sheet out of the test room, after one failed warning, the examiner shall terminate his or her test and the score will be canceled.

(5) If a candidate fails to comply with the examiner's instruction, after one failed warning, the examiner shall terminate his or her test and the score will be canceled.

(6) If a candidate engages in other test violations, they will be dealt with in accordance with the Chinese Proficiency Test (HSK) Handbook-Violation in Test and Handling Methods.

IV-Force Majeure

If the test is interrupted, canceled, or delayed due to force majeure reasons, such as natural disasters, social unrest, war, epidemic, traffic paralysis, etc., we will do our best to restore normal services as soon as possible. However, we are not responsible for any indirect or consequential losses caused by force majeure. The responsibility of CTI for such situations is limited to refunding the test registration fee or rearranging a free test on a specified date.